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This work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, and the author explains how to put the standards into place and achieve quality...

The jargon-free, easily understandable explanations in The ISO 9000 Answer Book, Second Edition promise a smooth implementation for both newcomers to ISO 9000 and for existing registrants who need to make the transition to the new standard.

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