For some organizations, ISO 9000 is a "necessary condition" for being in
business in that specific market. For others, it's an option; one of several
"improvement" options that management face.
In both situations the realities of an "implementation" would be very different
if ISO 9000 was implemented to reflect the radically changed operating strategy,
policies, procedures and measurements that accompany a Theory of Constraints
implementation in many environments. Why might this concern you? Two reasons.
First, TOC equates to fast, massive bottom line improvement. Second ... TOC
provides a vehicle for an ISO 9000 implementation to connect clearly and
directly to the bottom line.
... Robert W. Nason, Chairperson Michigan State University's department of Marketing and Supply Chain Management is widely acknowledged by academia and industry as the leader in creating, ...
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